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Self-Service Solutions

Did you know we offer several options for you to make changes to your account or order directly on our site?

Before contacting us, we ask that you please take a look at the self-service opportunities we now provide! If you still need help with any of the below our athletes are always standing by, so don’t hesitate to chat with us!

How do I cancel my order?

Orders with customized,  personalized or the Manufacturer Direct items cannot be cancelled. To cancel other orders:

  1. Access the Track Order page.

  2. If eligible, select "Need To Modify Order?" and click "Cancel Order".

  3. Choose a reason code and confirm cancellation.
    * Once the cancellation is completed, the screen will refresh with a confirmation page.

Please Note: If your item has been delayed and you can't self-service cancel on our site, please contact us for further assistance.

How do I initiate a return within the United States and Canada?
  1. Visit the Track My Order page.

  2. Enter the order number and click continue.

  3. Click "View Order Details" then enter your email address and click "Continue".

  4. You'll see the items in your order with price and sizing details. Click "Return Items" at the bottom.

  5. Select the items and reason for the return.

  6. Choose the best-suited return option and see any associated costs.

  7. Review the return details and click "Process Return".
How do I resend my order/shipping confirmation emails?

  1. Click "Track My Order" and enter your order details.

  2. Click "View Order Details" and enter your email address.

  3. Click "Resend Order Confirmation Email" at the top of the page, listed under the order number.

    • Once the order is shipped, you'll see the option to "Resend Shipping Confirmation Email" located below the "Track Shipment" option.

  4. You are unable to change the email address the confirmation will be sent to. Click "Send Email".